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Clean Credit Terms & Conditions

This website with URL address www.cleancredit.com.au is owned and operated by Clean Credit Pty Ltd (ACN:150 106 933). Should you continue to use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Clean Credit Pty Ltd’s relationship with you in connection with this website. Should you not agree with any of these terms and conditions, please do not use our website.

The term ‘Clean Credit Pty Ltd’ or ‘us’ or ‘our’ or ‘we’ refers to Clean Credit Pty Ltd, the owner of the website, whose registered office is ACN: 150 106 933, New South Wales. The term ‘you’ or ‘your’ refers to the website user.

If Clean Credit is not able to remove or improve a negative listing on your credit file, then our removal fee is not payable. If has been paid in part, or in full, it will be refunded.

This No Win No Removal Fee policy is symbolic of our high success rate and our professional confidence. We believe honesty is the best policy and are always completely clear with our clients.

Our application fee of $330 including GST is not refundable and is not part of the removal fee. At Clean Credit, we offer flexible payment options please ask our friendly staff for these options.

Please note: court fees and associated costs with removing a judgment may vary in individual cases.

  1. The content of this website is for your general information and use only. It is subject to change without prior notice.
  2. This website uses cookies to monitor browsing preferences. If you allow cookies to be used, the following personal information may be stored by us for use by third parties: No information.
  3. Neither we nor any third parties provide any warranty or guarantee as to the performance, accuracy, timeliness, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You hereby acknowledge that such information and materials may contain mistakes, inaccuracies or errors and we expressly exclude any liability for such to the fullest extent permissible by law.
  4. Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
  5. This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the content, design, layout, appearance, look and graphics of the website. Any reproduction of the website’s material is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
  6. All trademarks reproduced in this website, which are not the property of, or licensed to us, are acknowledged on the website.
  7. Unauthorised use of this website may be a criminal offense and/or give rise to a claim for damages.
  8. This website may also, on occasion, include links to other websites which are not controlled by us. These links are provided for your convenience to provide you with further information. You acknowledge that they are used at your own risk. They do not signify that we recommend or endorse the websites. We have no control over the nature, content and availability of those websites.
  9. Your use of this website and any dispute arising out of your use of it is subject to the laws of New South Wales.
  10. You may only use the website for lawful purposes and in a manner consistent with the nature and purpose of the website.
  11. These terms and conditions do not relate to your use of any product or service described on our website unless otherwise agreed. You must refer to the individual warranty relevant to any particular product or service.
  12. These terms and conditions may be amended from time to time. Your continued use of our website following any such amendments will be deemed to be confirmation that you accept those amendments.
  13. You indemnify us from and against all claims, suits, demands, actions, liabilities, costs and expenses (including legal costs and expenses on a full indemnity basis) resulting from your use of the website.
  14. In no event will we be liable for any loss, damage, cost or expense including legal costs and expenses (whether direct or indirect) incurred by you in connection with the use of this website.
  15. Every effort is made to keep the website up and running smoothly. However, we take no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues beyond our control.

Application Fee

This fee is for the research and investigation into the default listing(s). This fee is $330.00 including GST and covers multiple credit listings. This fee can be paid in a lump sum or over two weekly instalments of $165.00.

Removal fees

$880.00 Inc GST per removal of a credit listing

Option 1          (Lump sum payment)

Paid in lump sum at the time Clean Credit Pty Ltd commences work.

Option 2          (Pay in instalments)

At $100.00 per week or $200.00 per fortnight. These payments begin following the payment of the application fee. Any balances are payable upon confirmation of removal or improvement of a negative credit listing.

Judgements

Disclaimer : Please be advised that court fees and the associated costs with removing a judgment may vary in individual cases.

In the unlikely event Clean Credit Pty Ltd is unable to remove or improve the listing(s) the entire removal fee will be refunded.

The removal fee(s) will not be refunded if

  • a client fails to supply Clean Credit with information to support their case
  • a client cancels their case prior to receiving a formal outcome on their default/judgment
  • a client does not respond to Clean Credit’s attempts to contact them, via phone calls, emails, SMS or letters, for greater than 60 days
  • Clean Credit has a proposed solution to a successful outcome for the client.

For further information on our Terms and Conditions please call 1300 015 210.

For our privacy policy, please visit our Privacy Policy page.


        
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