How do I get a credit file?

Get a copy of your credit file

To obtain a copy of your credit file you will need to contact the credit reporting agencies such as Veda Advantage and Dun & Bradstreet. You will have the option to pay for a copy of your credit file, which will be emailed to you immediately. You may also elect to have your credit file mailed to you for no extra cost. You may wait up to ten days for a credit report to be mailed to you. To order a copy of your credit report, you may need to provide the following information:

  • Your full name
  • Your date of birth
  • Your driver’s license number
  • Your current residential address
  • Your previous addresses
  • Your current employer or a previous employer
  • A daytime telephone number
  • How you would like your file to be sent to you: via post, fax or email

If you order a copy of your credit file, an enquiry will not be entered on your credit report. This is referred to as a “soft enquiry”, whereas an enquiry by a credit provider will be recorded on your credit file and is known as a “hard enquiry”.Clean Credit specialises in credit repair. We can help improve your credit score through removing negative credit items such as defaults and judgements your credit file, helping you to restore your credit rating and once again secure credit.

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